Ordering Instructions | United States

Due to the increased interest in Schulz Museum merchandise, we may not be able to fill your complete order. If the missing products cause your order to be less than 3 items, you will be contacted by phone or e-mail. Otherwise we will ship your partial order. We do not do back orders.  Thank you for your understanding!

Step 1: Download the Order Form as RTF or PDF

a.  To better serve you and accurately fill your order, we encourage you to download the order form as a "Rich Text Format" document named "orderform.rtf". If the form does not open automatically on your display, save it to your computer as an .RTF document. Then use your word-processing software to open the form the way you normally open documents. Enter all required order information, save and print.
>> DOWNLOAD RTF ORDER FORM

b.  If you do not have word processing software, are unable to download the RTF Order Form, or have problems opening it, you can try downloading the order form using Adobe Reader (download free version of Adobe Reader to read PDF files).
>> DOWNLOAD PDF ORDER FORM

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Step 2: Complete the Order Form by. . .

a. Typing the information into your display, switching between the Order Form and the products you are ordering. (NOTE: Make sure you begin your typing inside the boxes next to the requested information; use the mouse and arrow keys to navigate.)

OR

b. Printing a hard copy of the Order Form, then completing it by hand. Please print clearly and neatly using only blue or black ink.

NOTE: We need complete mailing addresses. Failure to include your zip code, e-mail address, phone number, and all other requested information may cause delay in the completion of your order.

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Step 3: Four Ways to Submit Your Order

a. Faxing the completed form to (707) 579-4436 7 days a week, 24 hours a day.

OR

b. Mailing the form to:

Charles M. Schulz Museum and Research Center
Attn: Museum Store
2301 Hardies Lane
Santa Rosa, CA 95403 USA

OR

c. E-mailing the completed form as an attachment to MuseumStore@SchulzMuseum.org (make sure to save your completed form before attaching it). NOTE: This not a secure connection, and it may be possible for someone to view your email while in transit.

Please submit the form ONE TIME ONLY: do not fax, and then e-mail us your order, or send multiple faxes and e-mails of the same order.

OR

d. You may also place a phone order Monday through Friday, 9:00am to 5:00pm by calling (707) 579-4452. Please download and fill out one of the above forms to help process your order.

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About the Schulz Museum Store

● Store Hours ●
Monday through Friday, 11:00am to 5:00pm
Saturday and Sunday, 10:00am to 5:00pm (Pacific Time)
(The Schulz Museum is closed on Tuesdays)

● Accepted Payment Methods ●

● Member Discounts ●
Schulz Museum Member Discounts apply to non-sale merchandise only. To become a member visit our Membership page. Please do not contact Snoopy's Gallery and Gift Shop for Schulz Museum Membership information—we are separate organizations.

● Delivery ● Allow up to three (3) weeks for UPS delivery. We do not authorize packages to be released without a signature; if local carriers choose to leave packages without your signature, we can not be held responsible for your merchandise. UPS will make three delivery attempts. NOTE: We DO NOT ship to APO boxes.

● Shipping and Handling Fees ●
Please call for Express Shipping rates. Ground Rates for shipments within Continental U.S. only:

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